Most roofing contractors show up, do the work, and disappear. JAGG is built differently — from your first call to your one-year follow-up, we operate at a level Long Island homeowners don't expect from a contractor. Here's why.
We've been in business on Long Island for over 50 years because we don't treat projects like transactions. Every job gets a dedicated project manager, transparent communication, and a team that's accountable from start to finish.
The five things below aren't marketing language — they're actual operating practices baked into how every JAGG project runs. No exceptions.
No runaround, no waiting days for a callback. We guide you step-by-step with clear updates and a comfortable, uncomplicated process from estimate to final walkthrough.
Every ProjectOne person owns your job from start to finish. Your project manager is on-site daily, addresses every question, ensures proper installation, and keeps everything on time and on budget.
Dedicated to Your JobYour project manager documents the entire installation with live photo and video updates sent directly to you. Full transparency — you see the work as it happens, not just when it's done.
Full VisibilityWe handle the paperwork. After your project, we provide the documentation your homeowner's insurance carrier needs to help you qualify for reductions on your annual premium.
We Handle ItToo many contractors vanish after the job. We stay connected with a 90-day and 1-year follow-up to make sure everything we installed is still in great shape — exactly as promised.
90-Day + 1-Year Follow UpMost homeowners dread contractor projects because of the uncertainty — waiting for callbacks, not knowing if things are on schedule, wondering if the crew will actually show up. JAGG eliminates all of that.
Every project has a single dedicated project manager who is your main point of contact from day one. They're on-site every day, available by phone, and proactively communicate updates — not just when you ask.
You don't have to be home to know exactly what's going on. Your JAGG project manager documents the installation process with live photo and video updates sent directly to you throughout the job.
This level of transparency builds trust, catches any issues in real time, and gives you the peace of mind that the work is being done exactly as specified — not just when you show up to check.
From tear-off to final shingle, we document everything. You'll have a complete photo record of your project before we leave the property.
Two things almost no contractor offers: documentation that can lower your insurance premiums, and a genuine follow-up program that checks in after the job is complete.
After your project, we provide the necessary paperwork to your homeowner's insurance carrier to help you qualify for valuable premium reductions. And unlike contractors who disappear after payment, we reach back out at 90 days and again at one year to make sure everything is still performing exactly as it should.
We check back in at 90 days and again at one year. If anything needs attention, we want to know before it becomes a problem — not after.
Schedule your free on-site estimate and see firsthand why Long Island homeowners have trusted us for over 50 years. No pressure, no obligation — just honest answers and a team that shows up.
"Jacob was on-site every single day. I've never had a contractor communicate like that. Roof looks incredible."
"They sent photos the whole time. I was at work and could see exactly what was happening. Unreal service."